Effective Date: 01/08/2024
Last Updated: 01/11/2024

PixelSea ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you access and interact with PixelSea's website, marketplace, and services. By using PixelSea, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register, use our services, or engage with us, we may collect personal information, such as:

  • Identification Information: Name, email address, phone number, or any other contact details you provide.
  • Account Information: Username, password, wallet addresses, or transaction details related to your account on PixelSea.
  • Financial Information: Payment information, such as cryptocurrency wallet addresses, transaction history, or billing details.
  • Verification Information: Documents you submit for identity verification, like government-issued ID, to comply with legal requirements.

1.2 Automatically Collected Information

To improve your experience, we may collect certain information automatically:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Information: Pages visited, interaction times, and other site usage metrics.
  • Location Information: Approximate location derived from your IP address for compliance and security reasons.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience on PixelSea, store your preferences, and analyze trends. You can control cookies through your browser settings, but disabling cookies may impact some features of our site.

2. How We Use Your Information

PixelSea uses your information to provide, maintain, and enhance our services. Specific uses include:

2.1 Service Delivery

  • Process your account creation and authenticate your identity.
  • Facilitate NFT transactions and manage any associated payments or royalties.
  • Provide customer support and respond to inquiries or complaints.

2.2 Improvement and Personalization

  • Analyze usage patterns to optimize and personalize your experience.
  • Send you personalized content, recommendations, and promotions.
  • Track trends and performance metrics to improve and expand our services.

2.3 Compliance and Security

  • Comply with legal obligations, such as anti-money laundering (AML) and know your customer (KYC) regulations.
  • Detect, investigate, and prevent fraudulent activity, unauthorized access, or other illegal activity.
  • Enforce our terms and conditions, policies, and agreements with third parties.

2.4 Communication

  • Send administrative emails regarding updates to services, terms, and policies.
  • Inform you of relevant PixelSea news, promotions, and events.
  • Conduct surveys and gather feedback to enhance user satisfaction.

3. Information Sharing and Disclosure

PixelSea may share your information with third parties in the following ways:

3.1 Service Providers

We work with third-party vendors to facilitate our services, including hosting providers, payment processors, and analytics services. These providers only access your data to perform services on our behalf and are required to protect your information.

3.2 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you of any changes to data handling under these circumstances.

3.3 Legal and Regulatory Requirements

We may disclose your information to comply with legal obligations, regulatory requests, or legal proceedings, such as:

  • Responding to court orders, subpoenas, or law enforcement requests.
  • Protecting the rights, property, or safety of PixelSea, our users, or the public.

3.4 With Your Consent

In certain cases, we may share your information with your explicit consent.

4. Data Security

PixelSea is committed to securing your information. We use industry-standard encryption protocols, access controls, and other security measures to protect your data. Despite our efforts, no data transmission or storage can be guaranteed as 100% secure. You are responsible for safeguarding your account credentials, and we encourage you to use strong, unique passwords.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

6.1 Access and Correction

You may request access to or corrections of your personal information by contacting us. We will provide access or make corrections where applicable and in compliance with our legal obligations.

6.2 Data Portability

You may request a copy of your personal information in a portable format, if applicable under local law.

6.3 Deletion

You may request the deletion of your data, subject to legal requirements for data retention.

6.4 Objection to Processing

You may object to specific data processing activities, such as marketing or profiling. To exercise these rights, contact us using the information provided below.

7. International Data Transfers

PixelSea operates globally, which may involve transferring your personal information to countries outside of your jurisdiction. We take steps to ensure your data receives an adequate level of protection wherever it is processed, in compliance with applicable data protection laws.

8. Children's Privacy

PixelSea is not intended for users under 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal information, please contact us, and we will take appropriate action.

9. Links to Third-Party Websites

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

PixelSea may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or emailing you. Please review this Privacy Policy periodically to stay informed of updates.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: support@pixelsea.io
Address: Saintala , Balangir , Odisha , India

Thank you for trusting PixelSea with your information. We are dedicated to safeguarding your privacy and providing a secure experience on our platform.